My wallet has only one single transaction of 769.8721024 XLM. It was sent some weeks ago but has still not been credited . Can I open a ticket with the exchange and have my toekns recredited. Transaction details here https://stellarchain.io/address/GCPVD53G4KMVXSADSANSAW4NEXHN55SYQ5YP7HKKZDP3D43IDHZFLT

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