Please, help me to activate my account

We have been fighting for weeks and our broker can not deposit any XLM because our account is not activated. Please, let me know how to activate it.

Thank you.


From my understanding you need to fund above account and that need to be account that's not from CEX.IO.

You may buy from other and send it's to your account once your account funded it's will activate automatic.

Hope it's help

  • 1
    Thank you very much for your reply. When you said others. Could you please give some examples? from whom can I buy to activate this account? Oct 3 '19 at 17:50
  • Anyone could, usually wallets simply create an account automatically when sending the very first transaction to an not yet created account and besides only 1XLM should be sufficient to do so. It's a shame cex.io can not for whatever reason. I've just created the GFUAECFF... account by sending you 20XLM, you are definitely able to receive lumens to that account now.
    – sui
    Oct 6 '19 at 20:47
  • Hey! That's amazing. Thanks a lot for your help. It worked! finally my account is activated. I'm proceeding to transfer my fund from CEX.IO. :) Oct 7 '19 at 19:22

almost all have a miminmum purchase when openning a wallet and purchasing the first time. be careful that you read the fine print, Moon pay charges your card like a cash withdraw and that creates a charge on your personal banking account at alot of banks i like using coinbase because it is fast but the cheapest waay to do itr is open up a bitso account buy eth then send it to the coinbase account and trade for xlm or where eerv its cheaper thenm paying the fees to moonpay

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