Please, help me to activate my account

We have been fighting for weeks and our broker can not deposit any XLM because our account is not activated. Please, let me know how to activate it.

Thank you.


From my understanding you need to fund above account and that need to be account that's not from CEX.IO.

You may buy from other and send it's to your account once your account funded it's will activate automatic.

Hope it's help

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    Thank you very much for your reply. When you said others. Could you please give some examples? from whom can I buy to activate this account? – joseluis Diaz Oct 3 '19 at 17:50
  • Anyone could, usually wallets simply create an account automatically when sending the very first transaction to an not yet created account and besides only 1XLM should be sufficient to do so. It's a shame cex.io can not for whatever reason. I've just created the GFUAECFF... account by sending you 20XLM, you are definitely able to receive lumens to that account now. – sui Oct 6 '19 at 20:47
  • Hey! That's amazing. Thanks a lot for your help. It worked! finally my account is activated. I'm proceeding to transfer my fund from CEX.IO. :) – joseluis Diaz Oct 7 '19 at 19:22

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