I know my Stellar account was upgraded many many months ago, but I can't seem to figure out how to login to view my account.

When I go to https://accountviewer.stellar.org/, I see 4 options for me to choose from.

  • Connect with Albedo

  • Connect with Ledger

  • Connect with Freighter

  • Connect with Trezor

    But I don't have the login for any of these accounts.

    Does anyone have any idea how I can login?

1 Answer 1


You should have a login for the original account, which is at the following address: https://launch.stellar.org/#/login

You'll need to upgrade from there.

However, there is currently an issue with that site and it's showing a generic error message when people have logged in and not showing public/private keys or balance anymore. Someone else has asked a question about this also, so just waiting on someone with more knowledge on this to answer or resolve. I've tried asking on various forums but without any replies as yet.

  • 1
    Unfortunately, as you said above, I'm also not able to login to the launch.stellar.org site even though I have the key. It gave an error which someone else has also encountered and has posted the question which remains unanswered.
    – Noclaf
    Dec 11, 2020 at 9:14
  • Where is the other question you reference that was asked about this? I'm having this issue. I'm able to log in, but I'm not given a secret or public key due to some browser issue, so I can't upgrade my account.
    – jlbang
    Dec 28, 2020 at 18:14
  • It's a question titled "I do not see the public key and the private key to update" . Seems that quite a few people are unable to upgrade their accounts due to this issue. No one has responded on any forums yet. Dec 28, 2020 at 22:36

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