I have been hacked as most of my Stellar Lumens were withdrawn from ledger Live (secured by Nano S) without my authority. Prior to the Stellar coins being withdrawn the Ledger Live Stellar account shows six tiny transactions received. This activity looks like phishing. However can't see how Lumens could be withdrawn without Nano S being present. Can anyone help?
1 Answer
I am sorry to hear that you have been the victim of hacking. My guess is that those tiny payments you received are spam, and that if you look at the memo field for them, you will see text that is promoting something, or a URL someone is trying to get you to click.
However, unless they get you to click a URL and sign a transaction that transfers funds out of your Ledger Nano account, those spam payments are harmless. Annoying, but harmless.
It sounds like your issue is with the Ledger nano — it should be impossible for someone to authorize a payment without accessing that device to sign it — and so the best thing to do at this point is to contact Ledger support and see if they can help: https://support.ledger.com/hc/en-us
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On the 6th March 2021 request received to stake my Stellar Lumens from the following URL : stellar.expert/explorer/public/account/… Other information noted: Your Balance 6 Mar 2021 - 7949.1200798 Lumens (XLM) Available balance to stake - 7949.1200798 Lumens (XLM) Stake Staking INACTIVE. Founder staking reward, based on your current balance: 238.4736 Lumens (XLM) Available staking slots left: 7211 Your Stellar Public Key is XXXX. Was this a legitimate request from Stellar or a hack? Please advise. Apr 5, 2021 at 9:23
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Unfortunately, it appears you have been the victim of a scam. There is no staking on Stellar. If you look closely at the email address that contacted you, you will likely find that it is not from
@stellar.org
. Likewise, the URL of the site you visited will likely resemblehttps://www.stellar.org/
, but it will be slightly different. For more info, please see: stellar.org/blog/stellar-security-guide-protect-scammers Apr 6, 2021 at 10:59